He helped me understand the sales process and made sure I learned to respect all the departments that make up the infrastructure of local radio. Pete Schulte, who first hired me in Tampa, Florida, was also a great positive influence. As I mentioned, I have been extremely lucky to have worked with the very best in radio programming.
Steve Rivers on three different occasions had the single most programming influence on me. He demanded perfection, from every song we played to the content we put out, to the way we promoted ourselves and to the impact we had on the communities we served. Radio Ink: What do you expect from the people you manage? Marc Kaye: One of the most important things for me to do is to find out what the most important expectations each of our employees have for themselves. MBWA, manage by walking around, is nothing new, but I have seen managers that are butt-locked to their office chairs.
I have no idea how they can manage that way and certainly there is no way I would have any fun doing that. One of the guys I admire a lot these days is P. Fleck, the new head coach at the University of Minnesota. I expect them to work hard every day, create something special and to make sure they learn to balance their business lives with their personal lives.
Radio Ink: When do you know you have a great employee who has the potential to become a manager? Marc Kaye: When you work with someone and you see them in action and then you see the sparkle in their eyes. They are smart, clever, creative, and have an insatiable appetite to do great at what they are currently doing, while having this unbelievable passion to move forward and get better and better.
Not all great employees make great managers, but great managers can help make great employees. When you see that person that wants to be an educator, a coach, a cheerleader, you can simply smell it in the air. Radio Ink: What is the number one challenge you face every day as a manager, and how are you overcoming it? Marc Kaye: If you have ever managed a cluster in a major market, you look forward to days with only one challenge.
That is precisely why it is so exciting to be a market manager in radio today. We are constantly challenged. We are challenged from every side of the business we manage.
You can never rest on what you accomplished yesterday because today will bring many new challenges. However, it is no different today than it has been for many many years; the single most important thing we do every day is managing our staff. While there are times it can be exhausting, it is easily the most rewarding.
Ratings, cost per points, new listening options, these challenges are things we can conquer with the right plan and the right people. Creating a fun, winning environment is the key to success. With Hubbard Radio believing in the product end of our business so vehemently, we have worked hard to have the day when all our report cards are solid. Job Title Commute Time. Search Jobs. Post a Job. Make your search easy. Upload Your Resume Don't have a resume?
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